From https://myexcellentstores.com/tt/careers/security-officer-full-time
TITLE: Security Officer
REPORTS TO: Head of Security
LOCATION: All Locations
TYPE: Full Time
POSITION OVERVIEW
Reporting to the Head of Security, the Security Officer will be responsible for providing a commanding security presence at Excellent Prime Properties Limited and its affiliate locations in order to ensure and maintain a safe environment for all customers, tenants, employees and service providers.
KEY RESPONSIBILITIES
Exercise excellent observations skills in identifying any situation that may cause harm or has the potential to cause harm to customers, tenants, employees and service providers.
Identify and remove loiters, and other individuals who may not have good intentions.
Excellent mediation skills in handling conflict situations; be able to determine the root of the issue and come up with solutions. Exercise neutrality without judgement on any party involved in the conflict situation.
Demonstrate initiative in providing a generally comfortable and pleasant environment, for example, observing spills on the floor, and be able to either deal directly with the situation or enlist the help of other key staff members (including Supervisors and Branch Managers, Maintenance, etc.)
Monitor entrances and departures of customers, tenants, employees, service providers and other persons to guard against theft and maintain security of premises.
Follow Company procedures for various initiatives, including but not limited to fire prevention, property patrol, accident investigations etc.
Work with others in getting the job done – is reliable and dependable to support peers and co-workers.
Assist with the apprehension of perpetrators before the arrival of authorities.
Demonstrate excellent deportment including verbal and non-verbal/body language and grooming – dress code must be followed at all times.
Provide assistance and be respectful to all in a courteous and professional manner, including: customers, colleagues, managers, tenants and service providers etc.
Adhere to all Company policies and procedures.
JOB REQUIREMENTS
Knowledge/Experience:
3 CXC O’ Level passes including Math and English.
Minimum 2 years’ security experience.
Knowledge of security operations and procedures.
Required Competencies:
Keen observation skills.
Ability to diffuse ‘difficult’ situations with tact and diplomacy.
Excellent teamwork skills.
Proactive, Self-starter, excellent initiative.
Positive attitude.
Communication, Interpersonal, and customer service skills.
Quick Learner – gain knowledge of general operation of the facility.
Problem solving skills – to determine causes of situations and also to diffuse unpleasant situations.
Well-groomed and model of good behaviour.
Excellent deportment – verbal and non-verbal.
Excellent attendance and punctuality.
Must be willing to work at any EPPL and its affiliate locations.
Must be willing to work flexible hours inclusive of weekends and public holidays.
Interested persons please forward resume to:
careers@excellentstoresgroup.com
Subject: Security Officer
OR
Human Resources
26-28 Gaston Street,
Lange Park Industrial Estate, Chaguanas
Subject: Security Officer
OR
Call us at 225-1010 Ext. 2126/2106
Fax#- 671-2070
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