Customer Service Representative Vacancy

Referral Link: https://vacancyad.com/25783?i=4458

<<< 10th September 2022 Trinidad and Tobago Vacancy Ad Report
Customer Service Representative Vacancy
[Ad] Epack U.S Postal Addresses

Applications are invited from suitably qualified persons for appointment to the position of Customer Service Representative.
Applications should include qualifications and experience and must be sent to cvahr@drsinn.com no later than Thursday 15th September, 2022.
The Customer Service Representative is responsible for the administration of the Front Office and receiving patients/ clients.
Responsibilities and Duties Include:
1. Receives patients/ clients and responds appropriately to queries and requests and assists in the completion of required forms
2. Performs general administrative duties including but not limited to:
a. Requisitions relevant files
b. Files all relevant patient/client information in the respective files
c. Retrieves files based on requests
d. Compiles, verifies and types medical records
e. Translates doctors’ dictations of patient care and treatment into comprehensive typed records
3. Refers complaints regarding billing or service to the Customer Service Representative Supervisor
4. Handles incoming and outgoing calls and correspondence according to company’s standards
5. Maintains the integrity of the Private Practice Software by ensuring that all data is entered accurately
6. Maintains hard copy ad electronic filing systems to facilitate easy retrieval and proper record keeping in-keeping with company’s standards
7. Maintains confidentiality
WESTSHORE (in addition to duties 1 to 7)
8. Assists with the scheduling of doctors’ rosters in conjunction with the Lead Consultant
9. Raises all charges to facilitate collection of funds by accounting personnel
10. Visits the Ward, CCU and ICU to determine if there are any patients requiring appointment
11. Ensures that patient demographics are recorded on insurance forms and coordinates completion
12. Types ECHOs and TOEs and ensures that reports are completed
13. Maintains confidentiality
14. Performs any other relevant duties
Personal Attributes
- Detail oriented
- Service driven
- Able to multi-task
- Proactive
- Team player
- Maintains the highest level of personal conduct in performing duties
Qualifications and Experience
- 5 CXC Level passes including Mathematics and English Language
- One (1) year experience in a similar position
- Computer literate
Knowledge, Skills and Abilities
- Good communication skills
- Good interpersonal skills
- Able to work with little supervision
- Able to read and interpret written information

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[Ad] Epack U.S Postal Addresses

10th September 2022 Trinidad and Tobago Vacancy Ad Report
Web Report: https://vacancyad.com/25783
PDF Report: https://vacancyad.com/25783?share=pdf
Website: https://vacancyad.com/tt
Advertise here:  https://vacancyad.com/25783?share=store

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